Tickets are valid for the date and route printed at booking. Rescheduling and refunds are handled on a per-fare basis — contact the booking desk before your departure to check your options.

Boarding closes 30 minutes before scheduled departure. Ekajaya Fast Ferry is not liable for missed departures due to late arrival at the port.

Full terms are provided at the time of booking and on your ticket confirmation. For questions about a specific booking, contact our Kuta office directly.